Business

For centuries, businesses have been generating leads through various business tactics. These techniques are part of customer relationship management (CRM), helping companies maintain a healthy and profitable relationship with potential and current customers. When people mention CRM, they often refer to modern software that tracks customer data and helps sales and marketing teams manage customer relationships better.…

As a small business owner, you know your time and resources are valuable. Using the right tools for your small business can help your entire operation run more efficiently and ensure that your resources are being used wisely.  Common Tools Small Businesses Use There’s so many tools and software programs that small business can utilize.…

A business without leads is bound to fail. If you play your cards right, you can transform these qualified prospects into regular clients. However, leads should not be the only consideration for your company. You also need to understand your buyers’ journey and couple it with your company’s marketing funnel while establishing the best customer…

RICHLAND, Wash. (August 9, 2019) – As part of its ongoing growth and development of strategic offerings, Wildland Labs, Inc., the Tri-Cities’ premier software development firm, in partnership with its subsidiary BrandCraft Marketing, today announced changes to its software development service offering and the enterprise leadership team, including: Torey Azure, formerly CMO of Wildland/BrandCraft, is…

At BrandCraft, we are a creative agency but handle our clients and projects similarly to many other small and mid-sized businesses. We communicate details, provide estimates, log our work hours and expenses, then invoice clients accordingly. However, with recent company growth, the systems we had been using couldn’t handle the scalable processes we needed to…